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Guides (1):
How you do...What you do
May 08, 2008
How you do what you do is about achieving Service Excellence, a critical need in our service based economy. It is not about complaining about service, the internet is filled with that. Rather it is about providing a solution to poor service; a Roadmap. Service Excellence at its core is about having a great attitude, solid beliefs and exceptional behaviors and applying those to your service relationships. It is all about finding ways to make the other person you are serving feel good about your product or service, your company and themselves because they feel good about dealing with you. Everyone grows when your relationships grow. |
