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Train Your Employees Correctly from the Start

Tom Davis

May 20, 2015

If running your small business is viewed as a challenge, what are some steps you can take to right the ship before things go south?

In some cases it is a financial matter, other instances it is issues with customers.

But what about when the issue at hand is your employees, specifically not having a full grasp of what they are supposed to be doing in order to increase your brand awareness and ultimately your revenue stream?

Is Everyone on the Same Page?

Whether you’re a long-time small business owner or you are just getting your feet wet in your niche, it is important that you spend time hiring the right employees the first time around.

According to a report from Americanprogress.org, it typically costs a business owner approximately one-fifth of an employee’s salary to replace that particular person. If you have to do that multiple times, the costs can add up quickly.

So, how can you put your small business in the best position to succeed from the first day you hire someone to the days when you’re training them to be an important cog in your business?

Some of the ways include:

1. Research – Be sure to research the employees you are considering hiring. Do they have the proper qualifications to do what your company requires? No matter what niche your company has, you can’t afford (both financially and from a time commitment perspective) to hire individuals who can’t pick up things as they work with you. It could be anything from operating machinery to learning a new computer program, so make sure they have the ability to learn as they go. As a small business owner, you may work with providers like CertifyMe to help train your employees on specific skills they need to meet company needs. Again, look for prospective workers who seem to be quick to pick up on things and have a positive attitude;
   
   
2. Chemistry – How one you hire fits in with their co-workers is crucial to the success of your business. You want team players, not “me” people when hiring and training employees. If you’re hosting a training session and one or more employees seem disengaged or flat out not interested, this can be a problem. This is why it is so important when making the hiring decisions that you find people who a team players;
   
   
3. Reviews – Also make sure that you have periodical reviews with each and every manager and/or employee under your leadership. These are important in order to make sure the entire team is coordinated, something that certainly matters when it comes to giving customers the best service possible. Meetings (make sure they are worthwhile and not time-wasters) are also good, especially if you will be bringing in new equipment for employees to use.

Hiring and training the right employees is no small matter.

Make sure your small business gets it right from day one.

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