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How you do...What you do
May 08, 2008
by Bob Livingston
How you do what you do is about achieving Service Excellence, a critical need in our service based economy. It is not about complaining about service, the internet is filled with that. Rather it is about providing a solution to poor service; a Roadmap. Service Excellence at its core is about having a great attitude, solid beliefs and exceptional behaviors and applying those to your service relationships. It is all about finding ways to make the other person you are serving feel good about your product or service, your company and themselves because they feel good about dealing with you. Everyone grows when your relationships grow.

Medium is Beautiful
April 22, 2008
by Ian Brodie
Who are your best customers? It’s a question I often ask my clients. And the answers I most often get are either “the big ones” or “the small ones”.

More Website Traffic: 5 Surefire Tips
April 11, 2008
by Phil Lancaster
Traffic is the lifeblood of any website. You can use any one of the 5 tips in this article to drive more traffic to your website. Or... you can combine all 5 traffic streams into an unstoppable traffic flood!

How to choose profitable web hosting for any small business
April 11, 2008
by Joanna Gadel
Small business owners are the large part of their market of the web-hosting firms. Nowadays local businesses are spreading their market into the internet through their appealing websites. Thus they required a profitable and reliable web hosting service to host their business website.

5 Top Ways to Survive a Refunds Nightmare
April 10, 2008
by Regimantas Andre
As an online merchant, one of the things you should be wary of is celebrating after making a sale. You do not know it yet but one of your customers may be contemplating getting a chargeback or demanding a refund.

7 tips to augment the performance of your not-for-profit
April 04, 2008
by Rob Butterworth
When you read about innovation and management practices, most of the news and business press center on for-profit corporations.

How to Promote Customer Retention
April 03, 2008
by Eliezer Gonzalez Gonzalez
For those business owners who realize the true importance and wish to help themselves keep the customers that they have as well as add to their client base, there are many different ways to promote customer retention. Some businesses will find certain ways more successful than others and the best way to truly know their success is to try them all.

101 Useful Resources for Online Entrepreneurs
March 31, 2008
by Blogtrepreneur
Every day more and more entrepreneurs are building successful businesses using the internet. There is an abundance of opportunity online and depending on the venture, there is often less cost and risk involved when compared with traditional businesses. There is also a wealth of resources available to help the online entrepreneur to run a business more effectively and more profitably, and we list many of those resources here. Feel free to leave a comment with your feedback and your recommendations of other resources.

Your Online Business Sales Cycle
March 27, 2008
by Alicia Forest
Creating a profitable business online is a process, just like creating any other business. Regardless of what it is that you're offering, your cash flow is based on your sales. Once you know and implement the online business sales cycle (which anyone can follow), you'll be able to create consistent cash flow for your business, too.

How to Build Customer Trust
March 25, 2008
by Deepak Gosain
Whether you realize it or not you may be giving your auction visitors a reason not to buy your product or service. And it could be just the smallest of issues that will cause them to think twice about purchasing from your auction. As explained in my book "eBay Marketing Wholesale SourcePak" you must remove these obstacles from your auction sales page so your visitors will become bidders. Below you'll find some obstacles and how you can solve them on your auction page.

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