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10 Ways to Use Google Alerts for Business and Social Media: (Plus Tips to Improve Search Results)

Stephanie Chandler

June 08, 2009

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One of the most useful services released by Google in recent years is its powerful Google Alerts (http://Google.com/alerts). This free tool allows you to receive e-mail notifications when keywords and phrases that you specify appear on websites, blogs, online news channels and more.

Here are 10 ways to leverage Google Alerts for your business:

1. Business Name – Keep track of websites that mention your company. This is an opportunity to send a note of thanks or address an issue if something derogatory is posted like a complaint about customer service. Big companies track mentions of their businesses online and you should too.

2. Personal Name – Find out where you’re mentioned online. This is especially important for prominent figures such as authors, speakers, celebrities, and individual service providers.

3. Website – Track where your website is mentioned by creating an alert for your domain. Leave off the leading “www” and instead just specify your domain and extension such as “authoritypublishing.com.”

4. Blog – If you host a blog, follow the website guidelines above to create an alert for your blog domain. This should also produce results if your blog link is posted somewhere with a specific pointer to one of your pages.

5. Titles – If you distribute articles for online marketing purposes, create an alert for each article title so that you can track where your articles are appearing. Authors can use this same strategy for tracking book titles.

6. Industry Research – To stay on top of industry news, create alerts for keywords and key phrases for your industry. For example, I have alerts for “publishing industry” and “business book.” This makes it easy to stay on top of news, competition and much more. If you are using social networking sites like Facebook, LinkedIn or Twitter, this can help you locate useful content for micro-blogging or to give you topic ideas to cover in your blog.

7. Competitive Research – If you want to find out who is talking about your competition or where they are being mentioned, create alerts for each competitor’s business name and/or website URL.

8. Lead Generation – If breaking news can produce leads for your company, use Google Alerts for related phrases. For example, if you own a human resources firm and want to find out what companies are hiring in Sacramento, you could create several alerts: “now hiring Sacramento,” “job posting Sacramento,” and “job listing Sacramento.”

9. Lead Research – If there is a company or client that you want to land, create alerts to stay on top of their most recent online activity. This can provide valuable insight into what they company is up to and who is talking about them.

10. Top Client Research – Track activity for your top ten or twenty existing clients. This can give you valuable insight into what they’re up to, and also provide you with reasons to contact them. For example, if one of your clients receives major media coverage, you will learn about it right away and can send them a note of congratulations.

Useful Google Search Tricks

Exact Keyword Search: You can specify exact keywords by putting a plus sign (+) in front of the word. For example, if you search for the word “publish,” Google search results would include “publishing” and “publisher.” Adding a plus sign to the beginning of the word (+publish) will ensure that you only receive exact matches.

Exact Key Phrase Search: When you search for a phrase, Google results will returns anything that includes all of the words in the phrase, not that exact phrase. But if you enclose your search in quotes (“how to publish a book”), the results will only include that exact phrase.

Alternate Keyword: To return a search with alternate results, use “OR” between the words (the letters OR must be capitalized). For example, “author OR writer” will return results with either keyword. For a more complex search, you can put part of the phrase in parenthesis: (author OR writer) “business books”.

Synonyms: If you want your search results to return related terms, use a tilde (~) in front of the word. For example, if you use this feature to search for the word “~author,” Google returns results that include “book,” “writer,” and “literature.”

Search a Single Website: If you want to track new entries on a specific site, you can use the “site:” operator. For example, if you want to track mentions of business books on the New York Times website, your search would look like this: “business book” site:nytimes.com.

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Hi Stephanie,

I thought I already used Google Search well enough, but just found one other way to use it - with searching a single website.

The other day someone said that it looked like I spent much more time on social media than they could ever spend. The only daily social media task I never miss is checking my Google Alerts and my other keyword alerts. I do this first thing in the morning.

I use the interesting links I find in the industry keyword searches to share on the social media platforms. This way I am often the first one to tweet a hot topic, or to add a trending video to my Posterous page.

The key to Google Alerts, if you want to do them yourself, is to not go overboard. You need to restrict your keywords to the ones that give you the most value and that are not swamped with links every day. I spent the first 2 weeks on Google Alerts tweaking them until I got something that works for me. I am very happy with the choice of keywords I monitor now:

- it can take me a minimum of 5 minutes to run through, and up to 30 minutes. It depends on the news.
- I have a couple of keywords in there that are less important. This allows me to change them from time to time to check out other keywords.

I cannot imagine being online and not using Google Alerts.

Thanks for the article - I appreciated the review.