SB Informer
Monday, July 17, 2006; 02:51 AM
Warrington Web Works (http://www.warringtonwebworks.co.uk/) provide Sage accounts software training for businesses globally and through their experience and research, have come up with a low cost "pay as you go" way of providing accounting support to staff in the small business sector.
Accounting software producers have stated for many years how easy it is
for non-accountants to use their packages and that holds true so long
as the buyer is prepared to invest in training and support. Anyone with
a desire to learn can be trained how to input data but it’s nigh on
impossible to encompass within that training everything the user will
experience over a 12 month accounting period and that’s where support
comes in.
Anthony Fallon, head of WWW accounting support said "When we look at
all the accounting staff trained by us over a twelve month period,
ninety percent of the people in charge of the accounting function of a
small business had no accounting qualifications or background."
He continued "There are a lot of people out there in Accounts
departments using Sage Line 50 and other software programs that have no
day to day accounting support because small business owners and indeed,
some larger businesses fail to see the value of annual and monthly
support contracts.
"It’s usually a family member, such as the wife, husband, daughter or
someone close that ends up with the task of recording the company
accounts and the decision is always based on cost. Qualified accounting
staff will always go for the money offered by larger companies. This
leaves the small business sector without the skill base required to
keep accurate company records for the banks, government and their own
business management."
With a "pay as you go" support service, anyone can get the answer to
any accounting question they need at the time when they need it without
being tied into long term support contracts. It really is a case of
asking the question and getting the answer for a small payment and it’s
a win-win situation for the accounting staff that gets the support they
need and the business owner doesn’t have to fork out hundreds of pounds
or dollars for a service they may never use.
Anthony Fallon added, "We’ve been testing a pre-launch service through
our existing client base and the feedback has been very positive; we
will either e-mail the answer through or telephone the client depending
on the complexity of the question
The company will initially target the support at users of Sage Line 50
accounting software but Warrington Web Works intends to expand the
service by partnering with experts in other small business accounting
software packages such as Quick Books, TAS Books and Mind Your Own
Business (MYOB).
The Service will be launched on July 17th and is available 24/7 for
Sage Line 50 users globally through a dedicated support website The Sage Training Post.