The Benefits of Being a Repeat Customer

Anne Davis

October 02, 2018

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With so many brands, stores, and services out there, it's easy to switch from one to the other. This is especially true when a company might change its policies or prices. There are manybenefitsto sticking with one company or service, however, rather than jumping from one ship to the other. This article will go over a few of them.

1. Discounts

Simply put, many companies and services offer a loyalty discount. Whether you sign up with their service or business, use one of their store cards, or just make a certain amount of purchases and rewards points, you can get in on the incredible discounts these programs offer. In some cases, you might even get a free service. That's something that no other store or service could offer you. These loyalty programs come with their own specificbenefitsand discounts, so you should take a look at what they have to offer and enjoy the financial perks ofbeingarepeatcustomer.

2. BetterCustomerService

If you use a service or go to a store often enough, the people working there are going to know you. If it's a small business or family-owned service, then it's very likely that you might even get to know the owner of the business or service. These close relationships can greatly benefit you.

For one, if you have a problem, you can be sure that the store or service is going to take care of you. You'll be treated like a member of their family because you, essentially, are a member of their family. Whether it’s a business regularly ordering print and packaging materials from NonStopSigns.com or an individual consistently going to the same bakery on their way home from work, it means a lot to a business to see the samecustomer on a routine basis.

So, if you're tired ofbeingoverlooked or having to deal with unpleasantcustomerservice representatives, then stick with a company and get to know them. Of course, you can't be too ridiculous with your demands either. It is a two-way street, after all.

3. Input

In some cases, companies and services actually ask their loyal customers before implementing a change in their company. A bank for small business loans may inquire whether or not their account holders approve of new protocol going into the next quarter, or a restaurant may poll regular customers to find out what menu options to include in the next update. You can be one of those voices that they ask. You can voice your opinion on the issue at hand and have a real impact on the store or service. This could be to your benefit, especially if you don't particularly like the change that the company is thinking of implementing. As a loyalcustomer, the company will take that opinion seriously as well, since they don't wish to alienate their loyal customers.

Too often, large businesses that don't keep track of their customers make decisions based on the CEO's wishes. This can often leave the customers feeling betrayed or unheard. As a loyalcustomerof a company or service that appreciates its loyal customers, this isn't something you have to worry about.

4. Free Shipping

For stores, a loyal customercan often receive the benefit of free shipping on their orders. Considering that times the shipping costs can be more expensive than the actual product, this is a fantastic benefit. Pay for what you want and not the transportation.

Be Valued

Essentially, a loyalcustomeris valued. Instead of hopping around the market, select a company or service that rewards its customers for using them. You get the most bang out of your buck and service, too.