Suzette Walker |
Suzette Walker is a wife and mother who currently works at home as a
medical transcriptionist and who also manages a home based business. |
Suzette Walker
has written 2 articles for SB Informer. |
View all articles by Suzette Walker... |
The Top Four Ways to Maximize the Success Potential of Your Small BusinessHave you ever wondered why some businesses succeed and others do not? How do you ensure your business prospers and remains prosperous? Suzette Walker
June 30, 2006
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There is a difference between small businesses that are just making
it, and companies that are truly taking off. This difference commonly
lies in the strategy being used to maximize the success potential of
the business. Such strategies are made up of important techniques –
primarily the four following – that allow a small business to make sure
that it is functioning at its very best.
To be sure that your
business is maximizing its potential, employ the following practices as
a part of your own business strategy:
· Make sure that your
business offers knowledge or services along with its products. No
matter what industry or niche your company happens to fill, you will
need to make sure that you have information and services to offer your
customers that are different from your competitors. Success, especially
when marketing on the internet, is all about having something to offer,
whether it’s knowledge, services, or something else. This will also
help you to be seen as an expert. The more you are perceived as having
expertise, the greater the trust you will have from your clients, and
the stronger those relationships will be.
· Don’t just say
that you care about your customers. Care about your customers! This is
one of the most far-reaching methods that you can use for growing your
small business. Though your prospective and current customers are
important to your business because of their money, you need to show
them that they are important to you for more than just that. They need
to simply be important to you; period. This means being honest with
your customers, and telling them the truth about the ways in which you
are able to fill their needs. Put your focus on helping the individual,
not simply the majority of customers. Your efforts need to move from
making a sale to helping the person. Remember, it is much easier to
create a repeat client than it is to create a new client!
· Make
going above and beyond a policy. If you want to make your small
business stand out from the rest, then you need the superior quality of
your products and services to shine through. Make your aim to
over-deliver, every time. Remember that customers love feeling as
though they’ve received a good deal. This can mean discounted prices,
valuable bonuses, or surprise free gifts with purchase.
· Maintain regular contact with your customers. Using e-mail, direct
mailers, catalogs, promotional flyers, “preferred customer” coupons,
and other communication tools, it is easy to provide your customers
with regular contact, informing them of great deals you’re offering,
while reminding them that you’re around. Make these communications
worth while by offering free tips, discounts, and other useful ideas.
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