SB Informer
Thursday, July 6, 2006; 01:51 AM
Small Business Transport, a leader in shipping for over twenty years, is pleased to announce they have made getting accurate shipping quotes and information to online customers even easier than before. Using SBT’s Freight 101.com web interface, businesses with shopping cart websites can offer their customers real time shipping quotes.
Taking care of retailer and wholesaler transportation needs has long
been a specialty of Small Business Transport. With uniquely personal
service they can create the perfect shipping program for any sort of
business. At their website, www.freight101.com,
SBT’s staff can design a customized logistics program to meet the needs
of any company, their customers, and their budget. On average SBT and
Freight 101’s shipping charges are 20 to 30% less than other transport
companies.
However, you need not trade quality for price. Small Business Transport
could not have stayed in business as long as they have without
delivering quality. The benchmark of quality among shippers is their
claim ratio, meaning the percentage of freight that has claims of
damage or loss. The average claim ratio in the freight industry is
1.5%; SBT shatters this number with a claims rate of .25%. This means,
on average, a business is six times more likely to have problems
getting their freight delivered by other shippers than Freight 101.
They are understandably very proud of this figure.
A business looking for a full service shipper should search no further
than Freight 101.com. Wherever they need freight shipped and whatever
they are shipping, Freight 101.com has the answer. They offer full and
less than truck load shipping. They carry parcels and letters and can
even handle hazardous materials safely and inexpensively.
Freight 101.com customers have the ability to integrate their shipping
quotes with their web site to provide real-time shipping rates for
merchandise sold on their own websites. Having instant access to so
many trucking firms, Freight 101.com provides flexibility unheard of
with other trucking and shipping companies.
A Freight Resource Center helps people new to the world of ‘Less Than
Truckload’ shipping learn the terminology and the processes of
truckload shipping. No matter what businesses a merchant is getting
into, the Resource Center is the place to go to begin understanding the
complexities of shipping, a vital part of any retail operation.
Freight 101.com provides a glossary of shipping terms, a freight
density calculator, multiple carrier claim forms, and other useful
tools. By taking a look at the Suppliers section of the Resource Center
customers can find car transporters, home movers, and packing and
crating companies.
Freight 101.com offers instant free shipping quotes for first time
visitors and frequent customers can register and receive customized
rating applications, higher discounts, save customers to online address
books, create bill of ladings, and run useful shipping reports. By
using Freight 101.com’s Truckload Board users can find carriers looking
to fill incomplete truckloads and an interactive map of the U.S. for
determining distances to be shipped.
These are just a few of the many excellent services provided by a
top-notch customer service team available either online or on the
phone. Small Business Transport has always placed great importance on
customer service and strives to provide a level of quality interaction
with their customers that matches their dedication to getting shipments
on the road and delivered on time.
"It is a history of listening to our customers that is at the heart of
the constant improvements and expansions of the SBT and its website,"
said vice-president Felix Diaz, "The business world changes everyday
and SBT is committed to reaching the shipping goals of the future by
bringing innovation and technology to trucking."
Building trust by treating customers as partners, providing an
excellent quality service by keeping abreast of the latest in
technology, and an intimate knowledge of the industries they serve make
SBT and Freight 101 the king of the road transport business.
Small Business Transport’s is a national and world wide shipping
provider. Their corporate office is located in Merrillville, IN. They
offer a record of financial stability and an excellent claims
resolution. SBT is a pioneer in LTL shipping, and consolidates the
needs of their customers to extend the competitive advantage of
efficient transportation to a broad range of customers. They can be
reached by phone at 888-368-6022 or by visiting www.freight101.com