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7 Reasons Customer Service Never Goes Out of StyleJanuary 19, 2021
by Elizabeth Howard
Good customer service empowers your customers throughout their purchasing experience. From the easy navigation of your website to the moment they receive your product or service, the experience needs to be smooth. According to Warren Buffet, it takes 20 years to build a good reputation for a business and five minutes to ruin it. In the digital age, it may take less than five minutes. Here are seven reasons why good customer service will never go out of style.
What Do You Need for Sustained Business Growth?November 03, 2020
by Dave Thomas
In running a small business, are you seeing the sustained growth you need to so that you can be around for the long haul?
Making Repeat Clients of Your Etsy CustomersOctober 16, 2020
by Laura McLoughlin
Etsy isn’t the same as most other eCommerce sites. Etsy promotes itself with the message that its sellers are people delivering products from their heart.
Are Finances Putting Your Small Business in a Bind?September 29, 2020
by Dave Thomas
When you run a small business, you know as well as anyone how challenging that operation can be.
Shopify: driving customer engagementAugust 21, 2020
by Laura McLoughlin
Once you have set up your Shopify store, you cannot just sit there and hope that the customers will arrive.

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