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Good customer service empowers your customers throughout their purchasing experience. From the easy navigation of your website to the moment they receive your product or service, the experience needs to be smooth. According to Warren Buffet, it takes 20 years to build a good reputation for a business and five minutes to ruin it. In the digital age, it may take less than five minutes. Here are seven reasons why good customer service will never go out of style. |
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In running a small business, are you seeing the sustained growth you need to so that you can be around for the long haul? |
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Etsy isn’t the same as most other eCommerce sites. Etsy promotes itself with the message that its sellers are people delivering products from their heart. |
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When you run a small business, you know as well as anyone how challenging that operation can be. |
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Once you have set up your Shopify store, you cannot just sit there and hope that the customers will arrive. |
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