News by SB Informer

Action! Business Solutions Opens Doors in New Year with Customer Relationship Management Solutions for SMBs

SB Informer
Thursday, January 18, 2007; 02:20 AM

Action! Business Solutions of Nevada City, CA has commenced business operations to provide small to medium-sized businesses with complete and innovative solutions for customer acquisition and management. A full-service Customer Relationship Management (CRM) company, Action! delivers unique, cost effective solutions to emerging industry leaders seeking market dominance, desiring explosive growth or responding to competitive pressures. These businesses understand that CRM is a vital tool they can use for creative solutions to finding more customers, improving the customer lifecycle and tracking their basic business drivers.

Action!'s full range of services, products, and special packages include software implementation services, customization, and special purpose modules and training. The company adds considerable expertise in sales training, coaching, and selling tactics that combine technology, process and people skills. In addition, Action! specializes in creating and implementing channel selling strategy and tactics.

"The SMB markets are just beginning to take advantage of technology and systems that were, until recently only available to much larger corporations at considerable expense," says Rick Maltin, CEO and founder of Action! Business Solutions. "We are committed to making all these tools that were once only accessible to global corporations accessible to small businesses as well. And at a fraction of the cost! And with increased productivity in a fraction of the time!"

Action! is poised to become a leader in this area. Action! constantly reviews the market, reads the newsletters, evaluates the vendors and their solutions, investigates the technology and trends, and offers only the best to their clients. And as their name implies, it's more about execution than theory. Action! does not simply sell software--they help their clients select the right tools for the right job and then assist their clients in making the technology serve the business's needs and produce results.

Action! sees two major trends reshaping business software today--software as a service (SaaS) and open source, and it plans to capitalize on the convergence of these technology trends and their implications for the SMB markets.

With signed alliance agreements in place with NetSuite and SugarCRM, Action! will complete several additional strategic partnerships that will allow the company to offer complete solutions to its clients over the next few months of the new year. NetSuite's product enables companies to manage all key business operations in a single, integrated application. The functionality spans CRM, order management and fulfillment, inventory management, finance, e-commerce and Web site management, and employee productivity. NetSuite is delivered as an on-demand service, so there is no hardware to procure, no large, up-front license fee, and no complex set-ups.

Action!'s partner, SugarCRM, is the market leader in commercial open source CRM application, and delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction, and provide executive insight into business performance. Supported by deep collaboration and administration capabilities that adapt to how companies operate, Sugar Suite is satisfying customers of all sizes across a broad range of industries and applications.

For more information contact Action! Business Solutions, 206 Sacramento Street, Nevada City, CA 95959, 530.432.0284 or visit www.actioninbusiness.com.

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