Branding ExplainedGuide on how branding is explained by Katie Marcus
January 29, 2009
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There are many ways to
define a brand. For instance, BuildingBrands.com defines it as “a
collection of perceptions in the mind of the consumer.” Also consider
that “a brand is a promise,” according to Walter Landor, a brand design
legend.
Everyone has their own definition of what a brand is,
but these two statements sum it up pretty nicely. What do you want your
customer to think of when she thinks of your company? What does your
customer think when he looks at your business brochures? You need to
create what you want your customers to feel and think when they see
your business. That’s a brand.
Brand Characteristics
So how do you make a positive, memorable brand? Three things characterize great brands:
Uniqueness. The whole point of branding is to differentiate yourself from your
competitors. You can’t please everyone, and you shouldn’t try to with
your brand – you’ll just confuse people. You need to create a brand
that is unique to your company and/or your product. Use your brochure
printing budget to print several full color brochures that don’t look
or feel the same as your competitors’ brochures.
Brands keep
their promise. Your brand should reflect your business – how it is, not
how you would like it to be, or what it could be. Your brand must link
to the style, culture, product and service of your business. Your brand
must have integrity. Whatever you promise should be what you deliver.
Brands
are integrated. A quality brand should be shown in and reinforced by
everything you do: Your prices, your customer service, even your
business location.
Likewise, your marketing should be
integrated. If your marketing materials, such as your business
brochures, don’t have any similarity to your store or Web site, no
cohesiveness will happen in your customers’ minds as they look through
your brochure and later enter your store.
It’ll be like they’re
thinking of two different stores. It’s easy to keep your marketing
materials integrated – you can even ask your brochure printing company
for tips on how to create full color brochures or other materials to
keep that cohesive feel.
Tips to Creating a Great Brand
So now that you know more about brands, here are some tips to help you create your own brand.
1.
Choose your promise. Make sure your promise is based upon something
authentic in your business, something you value and would be willing to
defend. Your choices are almost endless:
• You could be an attorney who only caters to divorces for mothers.
• Nordstrom's promise is that it offers excellent customer service.
What can you promise and deliver on better than your competition? How are you different?
2.
Brainstorm a campaign strategy. Meet with friends or other employees
and brainstorm some marketing ideas. If you have a brochure printing
company, what kind of brochure printing will you focus on? Gather focus
groups to help you pick the best idea. Create a logo that matches your
brand identity and a tagline that reinforces your image. Then get the
word out.
3. Strengthen your brand. The best way to strengthen your brand is to get it out there for people to see and remember.
Choose
colors that reflect what you want the customer to feel when they see
your brand; create a Web site that includes these colors, fonts, and
your brand message on each page. Keep these colors and themes in all
your marketing materials – posters, brochures, billboards – whatever.
Just keep it consistent to help people remember you!
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