SB Informer
Wednesday, January 3, 2007; 07:13 AM
Email direct marketing and click-through success depends on various factors - from mailing frequency to incentive and offer inclusion. But there are several key factors that consistently lead to positive opt-in email marketing campaign results.
One of the major components to email campaign success is a positive
offline relationship. When customers know the sender on a personal
level, they in turn become more interested in offers they receive.
Businesses with smaller email direct marketing lists and, typically,
stronger one-on-one contact with customers have found equally stronger mass email marketing
response rate. These businesses usually send promotions that are highly
targeted as opposed to general information for all audience members.
Smaller lists, as a general rule, tend to gain greater response and
click-through rates.
Similarly, Listrak has found that unsubscribe and bounce rates jump
when opt in email marketing list size increases. This suggests that
mailers with larger list sizes might not be targeting their audience as
carefully or that email direct marketing list collection might be
conducted in a more haphazard manner. Listrak sees opportunity for
mailers with larger lists to understand the preferences and dynamics of
their list.
Opt-in email marketing
campaigns are more successful when sent by small distribution lists
from local shops, galleries, retail shops and religious organizations,
where patrons may know employees and managers by their first name. This
success may be attributed to their ability to gather detailed customer
preferences, like birthdates, age, marital status or sex. These
preferences are easily integrated into email direct marketing letters,
reminders and special offers complete with personalized messages.
"Customers want to feel like they're more than a number or sales
invoice," states Ross Kramer, CEO of Listrak, a leading email marketing
solution provider. "Listrak takes the important task of Customer
Relationship Management (CRM) and automates it. We help clients build
highly detailed databases with nearly unlimited input fields. Listrak
also expedites and simplifies triggered delivery, such as a thank you
notice ten days after purchase or discount offers on customer
birthdays. So their email marketing communications are as targeted and
successful as possible."
Listrak's targeted email
direct marketing solution helps companies strengthen their lead
retention rates. To learn more about the Listrak bulk email service,
read email direct marketing articles, white papers and customer
newsletter archives, visit www.listrak.com.
About Listrak
Listrak is a leading provider of hosted email marketing software that
allows permission-based marketers to manage, send, track and grow their
email marketing investment. Listrak services clients such as Daimler
Chrysler, Motorola, L'Oreal and the Islands of the Bahamas from its
Lititz, PA headquarters. Listrak was named the 2006 Small Business
Technological Excellence Award winner by the Philadelphia Chamber of
Commerce, a Top Fifty Fastest Growing Company in 2006 and 2005 by the
Central Penn Business Journal and the 2005 Growth Company of the Year
by the Technology Council of Central PA.
Other News by This Company Listrak Joins the Email Sender and Provider Coalition - November 1, 2007 Listrak to Present RSS Session at EduWeb Conference - July 5, 2007 Email Marketing Best Practices White Paper Published Listrak - May 31, 2007 |