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5 Immediate Benefits of a New Business Phone System

Adam Groff

April 07, 2014

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A business's phone system is its first and foremost line of communication and therefore has to meet the needs of the business at hand.

With that said, if your small business is suffering from an inadequate phone system, then it's probably time to turn to the cloud.

When it comes to getting your business's phone system working for you, here are five immediate benefits of a new cloud-based phone system:

1. Cost Effectiveness

Besides the actual phones themselves, there's really no costly hardware that goes along with the installation of a cloud-based phone system. Installing and updating standard phone systems involves running new phone lines and, in some cases, setting up additional software. But, with a cloud system, the phones are basically plug and play.

In addition, because the majority of the equipment is housed elsewhere, it's the cloud provider’s job to take care of the system maintenance and upkeep. So, from hardware upgrades and software updates to the IT labor involved, a cloud-based system is immediately less expensive for your business.

2. Streamlined Billing

Running a small business comes with its own set of hassles and there's no bigger hassle than dealing with the local telephone company, especially when it comes to disputing charges. But, with a cloud-based phone system, most providers offer flat monthly rates and straightforward, easy to understand billing.

Likewise, every time your business adds on a feature to the existing cloud-based phone system, the price change is clearly defined in the bill. That means no lost energy and time spent trying to figure out your monthly charges. With a new cloud-based phone system, you'll never be happier paying your phone bill.

3. Multi-Device Capabilities

With a new cloud-based phone system, gone are the days of missed calls and scrambling across the office to take a call. That's because a cloud-based system allows you to answer calls, place calls, and check your voicemail from your computer, laptop, or mobile device.

Think about how much more efficient your business and its employees will become with a business phone system that follows them wherever they go.

Anywhere, multi-device capability is just 1 of the 5 immediate benefits of a new business phone system that's based on the cloud.

4. Unparalleled Reliability

Sometimes the benefits of a new cloud-based phone system are immediately noticeable and other times you don't realize the benefits until disaster strikes. In terms of reliability, the cloud is ready for anything that comes your business's way.

If there's a power outage, your business can still accept calls, make calls, and check its voicemail over the cloud. Likewise, if there's a natural disaster in your area, you don't have to rely on the local phone company to restore power to your phone system because the cloud is always up and running.

5. Increased Productivity

The benefits mentioned above all translate to one thing: increased productivity. Thanks to its ease of use, streamlined billing, anywhere capability, and unparalleled reliability, a cloud-based phone system will help make your business and its employees more productive.

When it comes to your phone system, choosing the cloud will take your business to new heights.

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