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Rachelle Wilber

Rachelle Wilber is a freelance writer living in the San Diego, California area. She graduated from San Diego State University with her Bachelor's Degree in Journalism and Media Studies. She tries to find an interest in all topics and themes, which prompts her writing. When she isn't on her porch writing in the sun, you can find her shopping, at the beach, or at the gym. Follow her on twitter: @RachelleWilber

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Enhancing Connection: 6 Must-Have Communication Solutions for your Business

Rachelle Wilber

June 18, 2015

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Communication technology plays a central role in the success of any business. Having enhanced, cutting edge technology will give your business the competitive edge it needs to succeed. Below introduces six beneficial communication solutions that every business should consider.

Cloud Storage
The days of crowded, hot server rooms with buzzing equipment are quickly disappearing. Cloud storage is becoming the new standard. Cloud storage allows you to store anything and everything online. Having files and data remotely available 24/7 is the perfect solution for many businesses. Even better, many cloud storage services offer a small amount of storage free, such as 10-15 GB. For example, Box offers 10 GB of free cloud storage.

Customer Relationship Management (CRM)
CRM software is a powerful way to manage contacts, vendors, customers and suppliers. Many CRM have unique features, such as project management or automatic social media profile recognition solutions. Having different departments handle hundreds of customers from different locations is very difficult. Software will centralize, standardize and streamline your customer interactions.

Internal Chat Platforms
While more and more businesses are banning Facebook usage during work hours, internal chat platforms are actually an excellent communication solution. For example, Yammer looks like Facebook, but it actually is a collaborative software platform for businesses. Users can create their homepage, join groups and easily coordinate with each other.

Voice Over IP
One of the easiest ways to save money and improve communication efficiency is through VoIP services. Some of the leading providers, such as Telesphere VoIP Solutions from Vonage, are becoming more popular because they offer a national network of integrated voice, video and data cloud platforms. VoIP networks guarantee reliability, multi-functional solutions and strong encryption.

Smartphones
Many businesses unfortunately still give flip phones and outdated cell phones to employees. Smartphones are one of the best communications tools a company can invest in. Smartphones easily integrate with both traditional computers and online service providers. In fact, the smart phone is the central communication device that most employees will use. In order to keep up with business, customer and communication demands, employees need to be online and engaged on demand.

Collaboration Software
Many businesses are spread among different states and even countries. In addition to this, departments in different geographical areas must work together on projects. Collaboration software is a centralized solution that allows everyone to report on assignments, share resources and track progress. One of the most popular project management software platforms is also free. GanttProject is well-known for its customized charts and reports. Learn more here: http://www.ganttproject.biz.

In conclusion, there are excellent communication solutions that every business should take advantage of.