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Give Thanks And You Can Build Your Client Base

Lynne Saarte

June 05, 2009

What will it take for your clients to actually consider going back to your service or refer you to others? How will you make them feel good and special? When was the last time you gave your sincere thanks to your clients?

That is right. The way to your clients’ hearts is to thank them sincerely for the business they brought to your company. When was the last time that you actually said ‘thank you’ to your clients? How often do you make it happen? If it’s not often enough then it’s time for you to do it regularly.

No matter that your clients and prospects have been receiving thank you from cashiers and store clerks and even from their family members, real and sincere thanks from you can make a huge difference in getting them to stay and be loyal to your business. When you make it a habit of handing out your thanks, you foster goodwill and therefore build your marketing campaign into something that your target clients will appreciate.

Yes, they would feel good from automatic thank you they get from just about anybody; but a real thank you can do wonders in showing your clients that you definitely noticed them and that you appreciate what they did for you.

When you remember to thank your clients, you not only endear yourself to your customers, but more importantly, you build your business to a level that is way beyond what your competition could ever reach. When your clients feel special, they will definitely talk about it and it is a guarantee that other prospects would go knocking on your door or calling you to gets a piece of that special feeling your give generously.

You can start by doing it personally. You can either call each of your clients to tell them that you appreciate that they purchased your product.

Or you can do it in writing. Along with your business cards (this is for recall), you can send a postcard or a letter to let your clients know that they are special for you. Your print color business cards then would become not just ordinary business cards that your clients can afford to lose. They become concrete reminders and link to a business that appreciates their customers. This is what builds rapport and strong relationships with your clients. This is what makes them go back to experience your special service.

A simple thank you can go a long way in getting you the customer base you have always wished for. A habit of giving thanks can build better relationships with your clients than any other marketing strategy you can possibly create for your business.


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