8 Ways To Motivate & Improve Staff PerformanceA stronger economy means more opportunities for you, and your staff. How do you keep them from looking for greener grass? Kennette Reed
A stronger economy means more opportunities for you, and your staff.
How do you keep them from looking for greener grass? Provide staff
assistance, opportunities for enrichment, and an environment that
increases enthusiasm. The processes of involvement, observation,
interaction, and feedback build the foundation necessary for staff
engagement, involvement, and motivation. The key is to create a
staff-keeping environment now. Here are 8 key steps to take: 1. What you do vs. what you sayYou
are the company compass and barometer. What you say, indicate, espouse,
or demand of others must match what you do. Being an involved,
observant, available, and caring manager or owner sets the standard of
behavior for others. 2. Share goals If
you hate to be on the outside looking in, don’t you think others might
feel the same? Bring staff in by sharing departmental or company goals.
The journey you have in mind may be one that creates excitement and
enthusiasm in them too. 3. Solicit feedback They
say two heads can be better than one. Sometimes we can be too close to
a situation to see it from multiple angles. Soliciting feedback can
offer different perspectives. It also provides staff with an
opportunity to actively participate in company planning and changes,
and allows you to experience different aspects of them, and vice versa.
4. Observe “A
picture is worth a thousand words.” What you see when staff are
working, relaxed, celebrating, or operating to meet a deadline are the
scenes that truly describe how your organization works. The ways in
which people act (and interact), speaks volumes about an organization.
Observing, allows you to see what’s working, and where change may be
needed. 5. Cross-training Walking
a mile in someone’s shoes not only allows you to experience what they
experience, but it can be the root of empathy. A cross-training program
allows workers to experience other responsibilities and departments
within the organization. It also prepares the organization for staff
shortages, and allows workers to take a break from the routine of their
regular tasks. 6. Relate to individual goalsOrganizational
goals can often be in alignment with the goals of individuals within
the organization. Support individuals toward attaining their goals. The
direction they are headed, may be exactly where you have a current or
future need 7. Open communication It
is important for staff to feel they can communicate their suggestions,
concerns, successes, and misses, without fear of retribution. Assure
staff they will be heard, acknowledged, and supported. Then, make sure
you do exactly that. 8. The Final Piece In a recent study conducted by Nelson Motivation Inc, “78 percent of employees indicated that it was "very" or "extremely" important to them to be recognized by their managers when they do good work, and 73 percent said they expected that recognition to occur either "immediately" or "soon thereafter." Of the top 10 recognition factors staff ranked as important when they did good work, 4 were types of praise – personal, written, electronic, public – generated by those they hold in high esteem.” |
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