The Advantages of Using VoIP for Your Small Business

Emma Sturgis

April 28, 2015

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One of the things currently revolutionizing how people communicate with each other is VoIP. VoIP stands for Voice over IP, a technology which allows you to make phone calls through an internet connection. It can certainly provide some great advantages for small business owners.

It Produces Significant Cost Savings

One of the greatest things about VoIP for small businesses is the amount of money you can save. Phone service can be extremely expensive. This is especially the case for businesses that receive a high call volume. If your small business takes orders from outside of your area code, the expenses can quickly skyrocket. One solution to this is to implement VoIP. Both local and long-distance calls are far cheaper with VoIP than any regular phone service.

It Works from Nearly Anywhere

VoIP is like cell phone service in that it isn’t limited to one fixed location. Anywhere there is an internet connection available, you can log-in to your account and begin making phone calls. This is not the case for most regular business phone services. The calls go to one line at a brick and mortar location. This can be very good for business owners that want to answer calls for their company in the store, the home office or while traveling.

It Works with Existing Equipment

If you’re worried about having to purchase expensive equipment to use VoIP phone service, you are mistaken. You can still use your conventional telephones you already have on hand. The only thing you need is a VoIP converter to hook them up to your VoIP internet phone service. These converters are very reasonably priced and they come with a USB plug-in that can fit into any modern computer.

It Gives You Better Access to Information

One of the most important things about running a successful business these days is being able to efficiently collect and store data. One of the great things about VoIP is that it makes collecting data from your incoming and outgoing phone calls far easier than had been the case with traditional phone services. VoIP gives you the ability to view detailed call reports with all kinds of information regarding your small business’s call history such as where the call originated from, how long it lasted, how much it cost and more.

Overall, VoIP is a game changer when it comes to telephone service. It can slash overhead expense and provide plenty of advantages to businesses over traditional phone services.

Informational Credit to Telesphere