Good customer service empowers your customers throughout their purchasing experience. From the easy navigation of your website to the moment they receive your product or service, the experience needs to be smooth. According to Warren Buffet, it takes 20 years to build a good reputation for a business and five minutes to ruin it. In the digital age, it may take less than five minutes. Here are seven reasons why good customer service will never go out of style.
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In running a small business, are you seeing the sustained growth you need to so that you can be around for the long haul?
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Etsy isn’t the same as most other eCommerce sites. Etsy promotes itself with the message that its sellers are people delivering products from their heart.
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When you run a small business, you know as well as anyone how challenging that operation can be.
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Once you have set up your Shopify store, you cannot just sit there and hope that the customers will arrive.
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When it comes to new business ventures and expanding your company, sometimes it’s best to think of new veins the same way you would your overgrown plants.
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Becoming your own boss has probably crossed your mind several times. Many people have quit their day jobs and succeeded in self-employment by starting their business. It has become more accessible nowadays, and you, too, can achieve it.
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When you first set up an online shop, you might not need the bells and whistles of the best platform. Your website is one component in your business plan, along with sourcing suppliers, considering delivery, and garnering the best testimonials.
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You’ve seen it a hundred times before. A company, seemingly from out of nowhere, becomes an overnight sensation, garnering tons of organic press coverage and investors to boot. You watch what was once a small business boom into a massive, international organization in just a few months.
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Although having an internet presence is a by-product of doing business these days, brick-and-mortar stores are still staples in every community around the country. The process of promoting these locations has to be strategic in order to attract new customers to visit and shop. Fortunately, there are a lot of ways to achieve this goal.
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