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7 Reasons Customer Service Never Goes Out of Style
January 19, 2021
by Elizabeth Howard
Good customer service empowers your customers throughout their purchasing experience. From the easy navigation of your website to the moment they receive your product or service, the experience needs to be smooth. According to Warren Buffet, it takes 20 years to build a good reputation for a business and five minutes to ruin it. In the digital age, it may take less than five minutes. Here are seven reasons why good customer service will never go out of style.

What Do You Need for Sustained Business Growth?
November 03, 2020
by Dave Thomas
In running a small business, are you seeing the sustained growth you need to so that you can be around for the long haul?

Making Repeat Clients of Your Etsy Customers
October 16, 2020
by Laura McLoughlin
Etsy isn’t the same as most other eCommerce sites. Etsy promotes itself with the message that its sellers are people delivering products from their heart.

Are Finances Putting Your Small Business in a Bind?
September 29, 2020
by Dave Thomas
When you run a small business, you know as well as anyone how challenging that operation can be.

Shopify: driving customer engagement
August 21, 2020
by Laura McLoughlin
Once you have set up your Shopify store, you cannot just sit there and hope that the customers will arrive.

How to Split Your Business with the Rules of Propagation
August 19, 2020
by Laura McLoughlin
When it comes to new business ventures and expanding your company, sometimes it’s best to think of new veins the same way you would your overgrown plants.

3 Things to Know When Starting a New Business
July 09, 2020
Becoming your own boss has probably crossed your mind several times. Many people have quit their day jobs and succeeded in self-employment by starting their business. It has become more accessible nowadays, and you, too, can achieve it.

How to identify when you need to migrate to Shopify
June 24, 2020
by Laura McLoughlin
When you first set up an online shop, you might not need the bells and whistles of the best platform. Your website is one component in your business plan, along with sourcing suppliers, considering delivery, and garnering the best testimonials.

What You Need To Know About Hypergrowth
March 19, 2020
by Sarah Hollenbeck
You’ve seen it a hundred times before. A company, seemingly from out of nowhere, becomes an overnight sensation, garnering tons of organic press coverage and investors to boot. You watch what was once a small business boom into a massive, international organization in just a few months.

How to Market Your Brick-and-Mortar Promotion
March 09, 2020
by Tarah Mills
Although having an internet presence is a by-product of doing business these days, brick-and-mortar stores are still staples in every community around the country. The process of promoting these locations has to be strategic in order to attract new customers to visit and shop. Fortunately, there are a lot of ways to achieve this goal.

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